Privacy policy

Privacy policy

Established October 1, 2003

Last revised on April 1,2022

‘We want each and every individual to realize their full potential and find a job where you can discover fulfillment’. We at dip efficiently facilitate encounters between individuals and employers through various media, including the Internet and mobile devices, and provide a wealth of information and a variety of opportunities.

In addition, we are committed to engaging in business activities that contribute to improving society based on our corporate philosophy: ‘Here at dip, we want to tap into dreams, ideas and passion to create a better society’.

By providing personnel recruiting services and DX services as a ‘general trading company dealing in labor force’ we will continue to improve society and realize our vision of becoming a 「Labor force solution company」 to meet the challenges of these changing times.

The dip brand statement, ‘One to One Satisfaction’, is a reflection of our desire to achieve continuous business development and social contribution by inspiring our stakeholders (users, clients, employees, partners, and shareholders) to embrace our ideas and corporate stance, thereby ensuring satisfaction for all.

As one aspect of this, dip Corporation (and our subsidiaries, hereafter referred to as ‘the Group’) recognizes that personal information (including individual numbers and specific personal information) entrusted to us by stakeholders is one of the most important assets in our business operations, and in order to establish a system for the continuous protection of this data, we have established the following policies which will be handed down through the corporate structure and established as basic principles of management.

1. Regarding the appropriate acquisition, use and provision of personal information in consideration of the nature and scale of our business.

We deal with personal information in order to provide our customers with the best possible job search assistance and other services. In order to earn and maintain the trust of our stakeholders, we clarify the purpose of use, and consistently handle personal information within the scope of that purpose. When acquiring personal information, we obtain the consent of the individual to whom the information pertains, limit its use and provision to the extent necessary to achieve the purpose of use, and take all necessary measures to protect the personal information of our customers and stakeholders.

2. Regarding compliance with laws, national guidelines and other norms pertaining to the handling of personal information

In order to comply with existing laws and regulations (including the "Act on the Use of Identification Number to Identify Specific Individuals in Administrative Procedures"), national guidelines, and other norms regarding the handling of personal information, as well as any changes that may occur, we continuously investigate and review these. In addition, we will make every effort to protect the personal information of our customers and stakeholders by complying with these laws and regulations. Furthermore, with regard to Individual Numbers and specific personal information, we have established specific "Regulations for Handling Specified Personal Information", and will ensure strict security management.

3. Regarding security control measures for personal information

We are committed to protecting the personal information of our customers and stakeholders by taking the following measures for appropriate management of personal information to prevent leakage, loss, or damage, and to correct such leakage, loss, or damage.

(Formulation of Basic Policy)
・This policy has been established to ensure the proper handling of personal information, to comply with relevant laws, regulations, guidelines, etc., and to provide a point of contact for dealing with questions and complaints.

(Maintenance of discipline in the handling of personal information)
・The Group has established basic rules for the protection of personal information, including handling methods, designating responsible persons/persons in charge, and their duties, at each stage of acquisition, use, storage, provision, deletion, and disposal of personal information.

(Organizational safety control measures)
・In addition to appointing a Personal Information Protection Manager for the handling of personal information, the Group has established a system for the protection of personal information, clarify the employees designated to handle personal information and the determine the scope of personal information handled by such employees. The Group has established a system for reporting to the Personal Information Protection Manager in the event that an officer or employee of the Group becomes aware of facts or indications of issues.

(Personnel safety control measures)
・We provide regular training for employees regarding the handling of personal information.

(Physical safety control measures)
・In areas where personal information is handled, access control for employees is in place and there are restrictions on the nature of equipment, devices etc. permitted within these restricted areas. In addition, measures are taken to prevent unauthorized persons from accessing personal information.

(Technical safety control measures)
・Access control is implemented to limit the scope of persons in charge and the personal information databases, etc. handled. The Group has introduced a system to protect against unauthorized access from outside or the use of unauthorized software.

(Understanding the external environment)
・The main foreign countries where personal information and personal-related information is stored and entrusted are the United States and Singapore. In addition to understanding the systems for the protections of personal information in the relevant countries, the Group takes the necessary measures, such as requiring contractors of personal information to manage security appropriately through the provisions of contractual agreement, and strictly managing and supervisions employees.

For information on overseas personal information protection systems, please click here.

4. Response to complaints and consultations

When we receive a complaint or any other communication from an individual to whom the information to be protected pertains to, we will respond appropriately and promptly and make every effort to protect the personal information of our customers and stakeholders.

5. Continuous Improvement of Personal Information Protection Management System

In order to consistently protect personal information to the best of our ability in response to changes in social conditions, technological developments, and changes in the environment, we will continuously review and improve our handling of personal information and our personal information protection management system in an effort to safeguard the personal information of our customers and stakeholders.

We recognize the importance of protecting personal information as described above and have taken all possible security measures. If you have any questions about our privacy policies or would like to know more about your personal information, please contact our Privacy Office at

Personal information obtained and retained prior to the enactment of this Privacy Policy (October 2003) will continue to be used in accordance with the above.

dip Corporation
President and CEO
Hideki Tomita