Privacy policy

Established October 1, 2003
Last revised on May 8,2024

‘We want each and every individual to realize their full potential and find a job where you can discover fulfillment’. We at dip efficiently facilitate encounters between individuals and employers through various media, including the Internet and mobile devices, and provide a wealth of information and a variety of opportunities.

In addition, we are committed to engaging in business activities that contribute to improving society based on our corporate philosophy: ‘Here at dip, we want to tap into dreams, ideas and passion to create a better society’.

By providing personnel recruiting services and DX services as a ‘general trading company dealing in labor force’ we will continue to improve society and realize our vision of becoming a 「Labor force solution company」 to meet the challenges of these changing times.

The dip brand statement, ‘One to One Satisfaction’, is a reflection of our desire to achieve continuous business development and social contribution by inspiring our stakeholders (users, clients, employees, partners, and shareholders) to embrace our ideas and corporate stance, thereby ensuring satisfaction for all.

As one aspect of this, dip Corporation (and our subsidiaries, hereafter referred to as ‘the Group’) recognizes that personal information (including individual numbers and specific personal information) entrusted to us by stakeholders is one of the most important assets in our business operations, and in order to establish a system for the continuous protection of this data, we have established the following policies which will be handed down through the corporate structure and established as basic principles of management.

1. Regarding the appropriate acquisition, use, storage and provision of personal information in consideration of the nature and scale of our business.

We deal with personal information in order to provide our customers with the best possible job search assistance and other services. In order to earn and maintain the trust of our stakeholders, we clarify the purpose of use, and consistently handle personal information within the scope of that purpose.

When acquiring personal information, the consent of the individual to whom it pertains is obtained and use of that information is limited to the extent necessary to achieve the purpose of use. The information will be stored appropriately by the Company for the period necessary to achieve the purpose of use as stipulated by the law or other regulations. The Company will take all necessary measures to uphold these purposes and safeguard the personal data of our customers and stakeholders.

2. Regarding compliance with laws, national guidelines and other norms pertaining to the handling of personal information

In order to comply with existing laws and regulations (including the "Act on the Use of Identification Number to Identify Specific Individuals in Administrative Procedures"), national guidelines, and other norms regarding the handling of personal information, as well as any changes that may occur, we continuously investigate and review these. In addition, we will make every effort to protect the personal information of our customers and stakeholders by complying with these laws and regulations. Furthermore, with regard to Individual Numbers and specific personal information, we have established specific "Regulations for Handling Specified Personal Information", and will ensure strict security management.

3. Regarding security control measures for personal information

We are committed to protecting the personal information of our customers and stakeholders by taking the following measures for appropriate management of personal information to prevent leakage, loss, or damage, and to correct such leakage, loss, or damage.

(Formulation of Basic Policy)
・This policy has been established to ensure the proper handling of personal information, to comply with relevant laws, regulations, guidelines, etc., and to provide a point of contact for dealing with questions and complaints.

(Maintenance of discipline in the handling of personal information)
・The Group has established basic rules for the protection of personal information, including handling methods, designating responsible persons/persons in charge, and their duties, at each stage of acquisition, use, storage, provision, deletion, and disposal of personal information.

(Organizational safety control measures)
・In addition to appointing a Personal Information Protection Manager for the handling of personal information, the Group has established a system for the protection of personal information which clarifies the employees designated to handle personal information and the determine the scope of personal information handled by such employees. The Group has established a system for reporting to the Personal Information Protection Manager in the event that an officer or employee of the Group becomes aware of facts or indications of issues.

(Personnel safety control measures)
・We provide regular training for all officers and employees regarding the handling of personal inform

(Physical safety control measures)
・In areas where personal information is handled, access control for employees is in place and there are restrictions on the nature of equipment, devices etc. permitted within these restricted areas. In addition, measures are taken to prevent unauthorized persons from accessing personal information.

(Technical safety control measures)
・Access control is implemented to limit the scope of persons in charge and the personal information databases, etc. handled. The Group has introduced a system to protect against unauthorized access from outside or the use of unauthorized software.

(Understanding the external environment)
・The information may be stored in a foreign country (a country or region outside Japan) or provided to or entrusted to a business operator in a foreign country. In such cases, the countries or regions are as follows: -
・The United Kingdom and the EEA
・Member states of the APEC framework for the protection of cross-border personal data (CBPR system).

In addition to understanding the systems for the protections of personal information in the relevant countries or regions, the Group takes the necessary measures, such as requiring contractors of personal information to manage security appropriately through the provisions of contractual agreement, and strictly manage and supervise employees.

For information on overseas personal information protection systems, please click here.

4. Provision of personal information to third parties

The Company will not provide personal information to third parties without the prior consent of the person concerned, except where permitted by law, such as when required by law or when personal information is entrusted within the scope necessary to achieve the purpose of use.

5.Provision of personal information to third parties in foreign countries

The Company will not provide personal information to third parties in foreign countries without the prior consent of the person concerned, except where permitted by law. If we obtain your consent, we will provide you with the name of the country concerned, the system for the protection of personal data in that country, the measures taken by the third party to protect your personal data and any other information that may be of interest to you.

If the third party cannot be identified when consent is obtained, a statement to that effect and specific reasons will be provided, as well as other information that should serve as a reference. If the third party can be identified after the fact, the customer can request that the Company provide information on the name of the country, the system for the protection of personal data in that country and the measures taken by the third party to protect personal data.

The Company provides personal information to parties who have established a system that conforms to the standards set out in the Rules of the Personal Information Protection Commission, and has taken the necessary measures to ensure the continuous implementation of measures equivalent to those required to be taken by businesses handling personal information in relation to the handling of personal information. The customer can request information from the Company on such necessary measures.

6.Outsourcing of personal information

The Company may outsource all or part of its operations and provide necessary personal information to outsourced companies in order to facilitate the smooth performance of operations necessary for the achievement of the purpose of use. In the event of outsourcing, we will carry out necessary and appropriate supervision of the outsourced party, including supervision of the sub-contractor.

7. Joint use of personal information

If the Company shares personal information with Group companies and partner companies, etc., it will make a public announcement in accordance with the standards set out in the law.

8.Handling of pseudonymous and anonymous information

Information of a pseudonymous or anonymous nature is processed information in an appropriate manner. For more information on the handling of pseudonymous  and anonymous  information, please click here.

9. Disclosure, correction, deletion and suspension of use of personal information

The Company accepts the following requests from the person concerned or his/her representative with regard to personal information.

(i) Notification of the purpose of use
(ii) Disclosure
(iii) Correction, addition or deletion
(iv) Cessation of use, erasure or cessation of provision to third parties.

In the event of a request for the above (hereinafter referred to as 'disclosure etc.'), we will respond within a reasonable period of time and to a reasonable extent after confirming that the request is made by the person concerned, except in cases where disclosure etc. is not required by law.

Please submit your request by one of the following methods.

(Request via the internet)
Click here for the enquiry form.

(Requests by post)
Please download the Request for Disclosure Form from the link below, fill in the required information, enclose the prescribed supporting documents and send it to the address below by registered mail, simplified registered mail, recorded delivery mail or any other method that provides a record of delivery.

Click here for the disclosure request form.

10. Response to complaints and consultations

When we receive a complaint or any other communication from an individual to whom the information to be protected pertains to, we will respond appropriately and promptly and make every effort to protect the personal information of our customers and stakeholders.

Direct any complaints and consultations to  the contact point listed below.

11. Continuous Improvement of Personal Information Protection Management System

In order to consistently protect personal information to the best of our ability in response to changes in social conditions, technological developments, and changes in the environment, we will continuously review and improve our handling of personal information and our personal information protection management system in an effort to safeguard the personal information of our customers and stakeholders.

We recognize the importance of protecting personal information as described above and have taken all possible security measures. If you have any questions about our privacy policies or would like to know more about your personal information, please contact our Privacy Office at privacy@dip-net.co.jp.

 Personal information obtained and retained prior to the enactment of this Privacy Policy (October 2003) will continue to be used in accordance with the above. 

dip Corporation
President and CEO
Hideki Tomita

Disclosure of the purpose of use of personal information

Personal information of users of the websites operated by the Company

(1)　Personal authentication
(2)　Provision of personal information to companies using the site based on the user's consent.
(3)　Distribution of email newsletters, questionnaires, various notices, etc. (*1, *2)
(4)　Distribution, display and provision of services such as advertisements and contents based on attribute information, device information, location information and action history (*2).
(5)　Improvement of services, development of new services, research, analysis or marketing of usage conditions (*2)
(6) Responses to enquiries, etc.
(7)　Investigation and confirmation of prohibited acts (applications, provision of information and registration for commercial purposes, falsehoods, mischief, etc.).
(8) Organization of events, etc.
(9) Provision of information on employment and career change in connection with fee-charging employment placement.
(10)　Registration with recruitment or temporary employment agencies affiliated with the Company.
(11)　Provision of services and information from companies that have entered into business cooperation agreements with the Company.

*1 Information such as website browsing history, action history and attribute information acquired from users is analyzed to provide services and distribute advertisements.
*2　Information such as browsing history and action history obtained from third parties other than dip may be used in conjunction with the personal information of users already held by dip. In such cases, the information will be used within the scope of the purposes of use listed above.

Personal information of our business partners

(1) Contact regarding our services.
(2) Distribution of email newsletters, questionnaires and various notices (*3).
(3) Improvement of services, development of new services, surveys, analysis or marketing of usage (*3)
(4) Responses to enquiries, etc.
(5) Notification of events, etc.

*3 The Company acquires usage log information such as cookies, IP addresses, attribute information, advertising identifiers and behavioral history (e.g. opening of emails, clicking links and website browsing history). The Company analyses this information and information obtained through business discussions, transactions and other personal information held by the Company to propose services, provide information and distribute advertisements in accordance with the attributes, interests and concerns of the client.

Personal information of inquirers

(1) Responses to enquiries, requests, complaints, etc. received.

Personal information of persons undergoing selection by the Company

(1) Recruitment selection
(2) Determination of acceptance or rejection and notification of acceptance or rejection.
(3) Personnel and labour management after employment decisions are made.

Personal information of employees of the Company

(1) Employee management, social and labour insurance, year-end adjustments, tax returns, occupational safety, payroll-related matters.

Personal information of retired employees

(1) To send information, etc. from the Company to retired employees
(2) To manage records of work, salary, health information, etc. while in employment.
(3) To respond to various enquiries relating to social insurance.
(4) To administer re-employment measures.
(5) To implement other retiree management related to the above.

Use of Google API

Some of our DX services use the Google API; for details on the use of the Google API, please click here.

Contact for requests for disclosure, complaints, consultations, etc. regarding the Company's handling of personal information

Reception desk

Roppongi Grand Tower 31F, 3-2-1 Roppongi, Minato-ku, Tokyo 106-6231
dip Corporation Privacy Office

Name of authorized personal data protection organization and contact for resolution of complaints